fredandfar | INSTAGRAM | OCT 22

Royally messed up an order this week (Murphy's law level). Was sick about it until I called the customer and took full responsibility - no excuses. She was such a gem. When you take true responsibility you allow people to show their humanity. And she is a beautiful human. Now I can sleep easy, guilt and shame free because I trust her to give me a chance to fix it, and I trust myself to make it right. ???❤️ #trustyourself #noexcuses #makemistakes #makeitright #selfcaresunday #honesty #customerservice #truthbomb