"Thinking will not overcome fear but action will." - I've spent the last few days living in fear. The fear of what shutting down our brick & mortar to the public means for our business, for my employees, for my family. Today, I'm choosing to push past the fear & have FAITH.
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I've made the difficult decision today to temporarily close our brick & mortar to the public. This was not an easy decision, but I know it's the right one. Being proactive now will hopefully allow us to be back to operating like normal in a few weeks. Now, more than ever, we need our customers to support us. We've never explored what it would mean for us to operate online only, and we're having to embrace this challenge and meet it head on! ⠀⠀⠀⠀⠀⠀⠀⠀⠀ We will continue to operate behind closed doors & encourage all of you to reach out to us in any way so we can help you. We will do absolutely anything to help serve you as you guys have always been so loyal and amazing to us. We will be seizing this situation as an opportunity & getting out of our comfort zone. We're going to give you more options like:
• Live Selling
• Comment Selling
• Virtual Personal Shopping via Facetime
• More try on sessions + more
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We're also going to dive head into other channels & start having some fun! Come meet us on TikTok @shopjoandco & keep a look out for my podcast coming to fruition here soon!
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Our website is ALWAYS open & will continue to remain open. We will be offering FREE SHIPPING on all orders for the time being, REFUNDS on regular priced merchandise within 14 days of purchase, and will be adding all product (including jewelry & accessories) going forward so you will be able to shop & have access to EVERYTHING we have! ⠀⠀⠀⠀⠀⠀⠀⠀⠀
From the bottom of my heart & my teams heart, thank you for always supporting us & I hope you will continue to support us in any way you can during this difficult time. We're continuing to have faith & push past these unchartered waters for us and pray everyone stays healthy & happy ❤️