CHA-CHA-CHA-CHANGES 👏🏼👏🏼 I told you guys I had lots of exciting things happening & I'm so excited to announce our first one today! ✨
We take pride in our reputation for quality and excellent value, and want to put the customer experience first! We've taken polls, asked questions, talked to you guys about what you value, and what pain points we can solve for you.
That's why starting today, March 1st, 2022, we will begin a more flexible return & shipping policy for our babes:
— Regular priced/non-"final sale" items may be returned at ANY TIME (that's right, no time limit. want to return in 3 months? done. a year? no problemo ❤️)
— Item/s purchased are accepted for a STORE CREDIT only. (We are aligning our store & online policies to be the same to give our customers an easier & more transparent shopping experience.)
— Starting today, ALL ORDERS placed on our site will receive FREE SHIPPING & hassle-free returns 😍
All free shipping will be qualified for economy shipping (USPS First Class Mail, USPS Parcel Select, UPS Surepost). Our customers can still upgrade to Standard Shipping for a shipping fee of $9.95 which will prioritize your order and move you to the front! You can also choose a more expedited shipping at your own cost if you need it even faster 🙌🏼
We also have a goal to combine our in-store point of sale system with our online system by early 2023 to allow our customers to use their store credits at any store location OR online! This has been a HUGE GOAL of ours for a while, but we are still waiting on some final missing parts to come together to take the leap to do this 💓
If you placed an order BEFORE 3/1/22, the original return policy will still qualify for your order. If you have any questions, don't hesitate to reach out and ask for help! We're always here for you 🥰
xoxo, Sara (head boss babe)
#shopjoco #joandco #onlineboutique #midwestboutique #indianaboutique #newpolicy #changes #happinessguaranteed