Q. I PLACED AN ORDER AND I HAVE YET TO RECEIVE ANY CONFIRMATION OR SHIPPING INFO..WTF?
A. OUR SYSTEM AUTOMATICALLY SENDS OUT A NOTIFICATION TO YOUR EMAIL (AS LONG AS THE EMAIL ADDRESS IS CORRECT) AS EACH STEP IS TAKEN (FULFILLMENT, SHIPPING + TRACKING). 8 OUT OF 10 TIMES, IT ENDS UP IN YOUR SPAM BOX (HINT: CHECK YOUR SPAM BOX)
Q. I ORDERED A STICKER OR PATCH, RECEIVED A NOTIFICATION STATING IT SHIPPED BUT THERE IS NO TRACKING NUMBER..WHY?
A. MOST STICKERS, PATCHES, AND OTHER SMALL ITEMS GET SEND OUT VIA REGULAR MAIL. TRACKING IS ONLY AVAILABLE AFTER 1.0 oz. FIRST CLASS OR PRIORITY MAIL (WANT A TRACKING NUMBER? BUY MORE SHIT!) Q. DO YOU SHIP OUTSIDE OF THE UNITED STATES OF 'MURICA?
A. YES, WE SHIP INTERNATIONAL ALL THE TIME. JUST BECAUSE YOU LIVE ON THE OTHER SIDE OF THE HORIZON, DOESN'T MEAN YOU CAN'T STAY ZERO!
Q. I PLACED AN ORDER AND IT GOT SENT TO THE WRONG ADDRESS, WHAT NOW?
A. THE ADDRESS YOU INPUT AT CHECKOUT IS THE SAME ONE THAT GETS AUTOMATICALLY PRINTED ON THE SHIPPING LABEL. EI: YOU PUT 123 BUM STREET, 123 BUM STREET WILL BE PRINTED. WE DO HAVE JEDI POWERS, BUT ONLY YOU KNOW WHERE YOU LIVE. IF YOU NOTICE A MISTAKE, SHOOT US AN EMAIL AND WE'LL TRY TO FIX IT, ALWAYS IF THE PACKAGE DIDN'T SHIP ALREADY. IF YOU REALIZE IT LATER, DO LOTS OF PUSH UPS, AND RE-ORDER. WE PAY ATTENTION TO DETAIL, SO SHOULD YOU.
Q. HOW LONG DOES IT TAKE TO FULFILL AND SHIP MY ORDER ONCE IT'S PLACED?
A. 98% OF THE TIME, WE PACK, PRINT AND SHIP THE SAME DAY OR DAY AFTER.
Q. YOUR WEBSITE IS COOL BUT THERE IS AN EXTENSIVE USE OF THE WORD "FUCK"..IT OFFENDS ME!
A. NOT REALLY A QUESTION, BUT WE'LL ANSWER IT REGARDLESS. GO TO VAGISIL.COM
Q. ARE ALL YOUR PRODUCTS REALLY MADE IN THE U.S.A.? A. YES! AS HARD AS IT IS TO BELIEVE, THEY ARE ALL MADE HERE
Q. DO YOU HAVE A FACEBOOK PAGE?
A. YES. GO TO WWW.FACEBOOK.COM/ZEROFOXTROT
Q. WHAT ABOUT IG?
A. THAT TOO. INSTAGRAM.COM/ZULUFUCKS
Q. THIS REALLY DIDN'T HELP, WHERE CAN I CONTACT YOU?
A. EMAIL US DIRECTLY AT SALES@ZEROFOXTROT.COM