James-williams-portrait

adam.rotman

With 13+ years of experience in eCommerce, as both a Director and front-line sales/support, he brings a wide range of knowledge that only first-hand experience can offer. Working at Shopify during a pivotal era for the company, he helped shape the customer support experience. He has worked with some of eCommerce’s largest brands, from GymShark to Kylie Cosmetics. He focuses on building authentic relationships with brands and partners, and loves to share that knowledge with everyone!